Booking Information

Tickets and How to Book


Tickets for the 2013 Festival will go on sale at 9am on Tuesday 27 August.


Online

www.ilkleyliteraturefestival.org.uk

You can buy tickets for all events online from 9am Tuesday 27 August on our secure website.

A booking fee of £2 applies on all online orders.


Be prepared for tickets going on sale at 9am by checking you have account with us or setting one up now to save time on the day!


Please note if you click ‘Buy Tickets’ on an individual event but are instead taken to a full list of Festival events this means the event has recently sold out.

We will update the events to say ‘Sold Out’ as quickly as possible in order to avoid this but apologies for any inconvenience in the meantime.


By phone

You can buy tickets for all events from our Box Office on 01943 816714 from Tuesday 27 August.

Box Office opening hours are Monday to Friday 10am–4pm and Saturday 10am–1pm.

(Please note that telephone booking opens at 9am on Tuesday 27 August only – then at 10am daily)

A booking fee of £2 applies on all telephone orders.


In person – Kings Hall events only

You can buy tickets for Kings Hall events only, either from Ilkley Visitor Information Centre or The Grove Bookshop.

Ilkley Visitor Information Centre, Station Road, Ilkley

Opening hours Mon and Weds–Sat 9.30am–4.30pm, Tues 10am–4.30pm. Closed Sundays.

(The Visitor Information Centre will open at 9am on Tuesday 27 August only)

The Grove Bookshop, The Grove, Ilkley

0pening hours Mon–Sat 9am–5.30pm, Sun 11.30am–4.30pm

(Friends’ discounts cannot be claimed when booking through Ilkley Visitor Information Centre or the Grove Bookshop)


For tickets to all other events please book by phone or online as above. Please note that you cannot book in person at the Festival Office.


On the door

All unsold tickets and any returns will be available from the Box Office at the venue 60 minutes before the start of Kings Hall events, 45 minutes for all other events.

Returns are usually available at most (but not all) sold-out events.

For non-headline events, tickets are generally available on the door. However you are strongly advised to book in advance to avoid disappointment.


By post

If you wish to book by post please contact the Box Office on 01943 816714 who will be happy to send you a postal booking form.


Friends priority booking

Festival Friends enjoy priority booking from Monday 12 to Wednesday 21 August.

If you’d like to become a Friend of the Festival go to the Friends Page on our website for full details or contact the office on 01943 601210.


Refunds and resale

All tickets are non-refundable except in the event of a cancelled performance. The Box Office can only accept tickets for resale if an event has sold out and any refund is subject to a 10% handling fee. All refunds for returned tickets will be made after the Festival.

We will try to resell tickets for sold-out events but offer no guarantee that we will be able to do so.

All details are correct at the time of going to press (Aug 2012).

The Ilkley Literature Festival Ltd is not liable for any subsequent changes. Keep up to date by visiting www.ilkleyliteraturefestival.org.uk.


Concessions

The Festival offers concessions to the following people (proof of status will be required):

- Children and young people under 25

- People in receipt of Disability Living Allowance

- People in receipt of a means tested benefit


Concessionary prices are stated after the full price for each event eg £5/£3


Group bookings

The Festival welcomes bookings from schools and established community/reading groups as follows:

£6 per person Kings Hall, £5 for Craiglands, £3 per person for most events at other venues, plus one free ticket for every ten tickets booked. We regret we can’t offer group rates for events including transport or meals.


Data protection

We are committed to protecting your privacy. We store the information that you have provided when contacting us, registering for information or ordering tickets to allow us to process your orders and for marketing purposes. We may contact you from time to time with information about the Ilkley Literature Festival and its events. If you do not wish to be contacted in this way, please let us know. We will not sell, trade or rent your personal information to others.