Privacy Policy

This is our privacy policy

Ilkley Literature Festival tis committed to protecting your privacy, and we ensure we comply with the Data Protection Act 1998 at all times when collecting your personal information.
You can browse our website or make enquires with our Box Office without disclosing any personal information. However, if you choose to book tickets or workshops, register to be kept up to date with our events, or provide your personal data in any other form, we will only process your data in accordance with the relevant legislation.

Personal Information

If you choose to provide any details about yourself while browsing our website, you consent to Ilkley Literature Festival collecting, storing and processing it. We will use this information to allow us to process your purchases and to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about. If you do not wish to be contacted in this way, please let us know. We may share your information with other arts and cultural organisations with whom we work, or think may interest you, but only if you opt to allow this. If you make an online transaction with us, you give us permission to provide your financial and contact information to certain third parties, such as credit card companies, where strictly necessary to complete your transaction with us. We never share financial information with anyone else outside Ilkley Literature Festival. If you would like to revise the information provided to us at any time, please contact our Box Office on tel: 01943 816714, email: boxoffice@ilkleyliteraturefestival.org.uk.

Security

We take all measures to ensure your personal information is kept safe and secure. If you are purchasing your tickets online, our booking pages are encrypted to a high standard meaning that your information is secure. After we have received your information, we use up-to-date technology with a view to protecting that information against loss or misuse. We also only allow authorised personnel access to personal information you provide.

Links

Our website may contain links to external websites managed and maintained by external companies. We cannot take any responsibility for content or privacy practices within these sites.

Policy updates and questions

We reserve the right to change or update this privacy policy at our discretion. Any updates will be available in this section of the website.
If you have any questions about this policy, please contact us.

How we use cookies

What are cookies?

Cookies are small anonymous text files that are placed on your computer by websites that you visit. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and generally improving your user experience.

Cookies can be categorised according to the purpose they serve. Some cookies are strictly necessary other are used to provide personalised functionality or to monitor the performance of the website.

We are committed to only using cookies that are either essential (i.e. they are required to make something work) or that help us to make your experience of using the website better. Cookies are not used to store any personal data, the collection of personal data is governed by the Data Protection Act 1998.

Google Analytics

We use Google Analytics cookies to track anonymous usage statistics and do not collect any personal information that can be used to identify you. This helps us analyse data about webpage usage and improve our website in order to tailor it to customer needs.

You can manage the cookies stored on your computer, or turn them off completely, through your browser settings. Be aware that this may affect your browsing experience or even prevent you from using parts of our site which require a login, which require cookies to be set in order to work.